Testimonials

Read our customer testimonials, describing how they find our safes and security products.

Rich Bankhurst

Often we are quick to complain at poor service and slow to compliment good service so this is just a simple message of thanks to Alison and your company for providing a superb and speedy customer service.

Martin Hackett

I would like to say how pleased I am with the help I have received from Alison Hughes. My Phoenix Key Safe keypad now works as it should. How great to get knowledgeable and friendly support, in this world of call centres and indifference.

June Cutchie

I would have no hesitation in recommending your Company to friends and family especially when I can tell them that the after sales service is excellent.

Kevin Fordham

Your help & professionalism yesterday morning was so very much appreciated Alison. It is VERY rare in today’s strange mad world to receive such outstanding customer care.

Hugh Livingstone

The Phoenix Titan in my view is a necessity for the average households peace of mind.

Lindsey, Crystal Office

Cabinet delivery was perfect, they called at 1.10, were on site at 2.10, they were quick and professional, please pass on our sincere thanks to the delivery company/supplier, we were very impressed.

Richard Matthews

The safe arrived on time today please pass on my thanks to your team for your excellent service!

Nick Derbyshire

Can I just say that you have been so very helpful, efficient and polite-it was a real pleasure to deal with you and a shining example of the top quality customer service which is so sadly missing in most organisations these days.

Andy Lugg, Brewers Group

I have to say you have been so helpful.  It’s great to have confidence that if there are service issues there is someone there who is competent and understanding.

Lorraine Connolly

Just wanted to thank you once again for your quick response and help today. It was very much appreciated and you have fantastic customer services. I would highly recommend your company to anyone.

Phoenix Safe Company, where peace of mind is guaranteed
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